1 、How to order from Foocbycall?
By Phone: Just call 87513948 or 87513949 . Give your telephone number to our hotline operator. All your details i.e your name, address will automatically appear on the computer if you have ever ordered before. For first time orders, please bear with us while our operator takes these details from you.
By Fax: (87539505) Send a
fax with your name, address, telephone number
and order by code number. Our hotline operator
will confirm your order within 5 minutes.
On the internet : Connect to our online interactive website: www.foodbycall.com and follow the on-line instructions.
Select your dishes by Code ：This service offers a wide variety of cuisines from some of Guangzhou 's finest restaurants, simply decide which dishes you would like to order, and note down the item code numbers in the left column.
2 、Delivery Time
Most deliveries take no longer than 60 minutes.
How ever, unusually large orders, dishes requiring longer preparation time or orders that require more than one stop may take slightly longer
3 、Payment by Cash
We only accept cash when the dishes delivered to your home or office.
4 、FAQ
Q. Why does the delivery time vary from order to order?
A. Although we go to tremendous efforts to ensure that your order arrives as fast as possible, food delivery is not an exact science. The delivery time may vary based upon the following factors:
- How busy the restaurant is at the time you place your order
- What you order. Some dishes take longer to prepare than others
- The distance from the restaurant to your home or office
- The traffic, which can occasionally even bring motorbikes to a standstill
- The weather
We cannot guarantee a delivery time. However
we use very well developed delivery methods
to ensure that orders arrive on full
out time of your phone call and rarely
over an hour.
Q. Can I order from multiple restaurants?
A. Yes, of course. But we suggest each order from different restaurants may be more than 80RMB. Thus we will send several staffs to different restaurants to pick up the dishes at the same time.
Q. Can I order dishes that I know are on the restaurant menu but do not appear in the Food by Phone book?
A. Yes, just ask the telephone operator to check with the restaurant if this can be organized. However some dishes have purposely been excluded for delivery because they do not travel well.
Q ． Do the containers should be reclaimed?
A . No, the containers are free for you.
Q. What are the charges?
A. There are no hidden charges.
What you see is what you get. The prices of
dishes are the same as restaurants'. We charge
a flat 8RMB delivery charge per restaurant visited.
That's it!
Q. Do I get benefits if I use the service regularly?
A. Absolutely. Just contact our hotline operator.
|
